andrewlb notes

Writing Is Designing

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Writing Is Designing

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Highlights

  • The goal is not to grab attention, but to help your users accomplish their tasks. The experience you’re creating isn’t permanent—it changes each time the team makes an update. (Location 184)
  • A writing mindset asks: How many words will fit here? How should I describe this action? What terms are we using elsewhere? • A design mindset asks: What terms are our users familiar with? What happens next? What problem are we really trying to solve? (Location 289)
  • Design experiences that are accessible to everyone include different literacy levels, cultural backgrounds, and disabilities. Usable writing works for all your users, no matter who they are. (Location 330)
  • Irresponsible writing weaponizes language to cause harm to your users. (Location 355)
  • What does it mean to design something by writing? It means that your words are building someone’s experience. (Location 376)

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title: Writing Is Designing longtitle: Writing Is Designing author: Michael J. Metts, Andy Welfle url: , source: kindle last_highlight: 2020-07-20 type: books tags:

Writing Is Designing

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Metadata

Highlights

  • The goal is not to grab attention, but to help your users accomplish their tasks. The experience you’re creating isn’t permanent—it changes each time the team makes an update. (Location 184)
  • A writing mindset asks: How many words will fit here? How should I describe this action? What terms are we using elsewhere? • A design mindset asks: What terms are our users familiar with? What happens next? What problem are we really trying to solve? (Location 289)
  • Design experiences that are accessible to everyone include different literacy levels, cultural backgrounds, and disabilities. Usable writing works for all your users, no matter who they are. (Location 330)
  • Irresponsible writing weaponizes language to cause harm to your users. (Location 355)
  • What does it mean to design something by writing? It means that your words are building someone’s experience. (Location 376)