andrewlb notes

Web Anatomy

Web Anatomy

rw-book-cover

Metadata

Highlights

  • Ask what makes a search successful and you’ll probably answer with something that can be rephrased into a design criterion. (Location 650)
  • In direct conflict with the widely hypothesized notion that users hate to click, the catalog framework actually employs more steps than are needed from a technical standpoint, simply because human behavior demands it. (Incidentally, the notion that users hate to click is entirely false; users don’t mind clicking at all as long as they believe their clicks are taking them closer to their target content.) (Location 789)

public: true

title: Web Anatomy longtitle: Web Anatomy author: Jared Spool, Robert Hoekman url: , source: kindle last_highlight: 2011-01-08 type: books tags:

Web Anatomy

rw-book-cover

Metadata

Highlights

  • Ask what makes a search successful and you’ll probably answer with something that can be rephrased into a design criterion. (Location 650)
  • In direct conflict with the widely hypothesized notion that users hate to click, the catalog framework actually employs more steps than are needed from a technical standpoint, simply because human behavior demands it. (Incidentally, the notion that users hate to click is entirely false; users don’t mind clicking at all as long as they believe their clicks are taking them closer to their target content.) (Location 789)